Negotiation is an everyday part of our lives both professionally and personally, understanding some key process and behaviour during the process can help to create clarity and deliver a better result for all parties.
Objectives of the course
- Plan the negotiation process
- Recognise and address the challenges inherent in complex negotiations
- To systematically approach the negotiation process, focusing on the ‘internal sell’, selling your ideas, specifically the roles of power, influence and persuasion on your communication style
- Understand ‘game’ theory
- Practice and develop your negotiation style