It is not just ability alone that lets us deliver extraordinary learning and training

Effective learning and development is more than knowing your subject.

It is as much about the nature of the people facilitating it; and our professionalism energy and humour are all factors that help us seal our reputation.

Meet the people who make ELS what it is.

Jim Convery

Director

Cath Convery

Cath Convery

Technical Director

Rob Allen

Senior Learning and Development Consultant

Taff George

Senior Learning and Development Consultant

Brad Lawrence

Senior Learning and Development Consultant

Nicole Symes Frazer

Senior Learning and Development Consultant

Andrew Windram

Senior Learning and Development Consultant

Alison Thorp

Learning and Development Consultant

Nella Waters

Training and Development Consultant

Nick Woodland

Learning and Development Consultant

Steve Hartley

Technical Director Middle East

Keith Lord

Team Leader Project Management Office

Caz Walton

Team Leader Qualifications Development

Jim Garvey

Security Controller and Resource Manager

Sharon Macey

Resource and Security Administrator

Trish Hedges

Office Manager

Emma Webb

Purchase & Sales Ledger Clerk

Belinda Kuar

Sales Executive

Jane Cilia

Bid Writer

Melanie Seymour

Bid Mechanics

Gemma Mcintosh

Business Development Manager

Catt Pullen

Human Resources Administrator

Becki Mainwaring

Project Support Officer

Chris Quail

Graduate Project Research Assistant

Sonia Da Silva

Project Support Assistant

Tom Dormer-Woolley

Content Developer

Sarah Cassedy

Quality Compliance and Marketing

Jim Convery Managing Director

Jim is the Managing Director of ELS. With a passion to resolve problems and drive the company to identify and produce Learning and Development products in line with the firm’s focus on the provision of excellence in the training solutions environment. Jim established ELS in 2005. He has worked extensively in Homeland Security, Logistics and Specialist Aerospace and Defence Projects in UK and overseas. His understanding of the need for a robust approach and rigorous process across the learning and development space provides our clients with bespoke tailored training solutions that create impactful business results. Jim enjoys travel and the new experiences presented when working in new surroundings.

My prime motivation in running ELS for the past 14 years has been to ensure we deliver a genuine difference to our client’s business.

Cath Convery Technical Director

Cath is a highly effective training and development adviser who champions innovation and customer needs in providing services across the full range of media. Having worked in training and education for the last 30 years she is an experienced consultant, researcher and frequently sets her skills at design and delivery of training. With a deep background in education technology, Cath is very familiar with training support requirements as well as training delivery. Frequently used as “customer friend” and stakeholder manager, requirements manager or facilitator throughout both the public and private sector. She is experienced in change and project management with a proven record of accomplishment delivering complex, high impact projects in the UK and abroad.

Rob Allen Senior Learning and Development Consultant

Rob completed 24 years in the Royal Engineers, finishing as a Warrant Officer qualified in training needs analysis, instructional design and training audits. Rob has conducted TNA in projects ranging from surveillance systems for intelligence operators, electronic counter-measures for UK Special Forces, explosive hazard awareness for UK troops, pre-deployment security training for foreign military and police in the Middle East and East Africa. He recently conducted a ground-breaking redesign of combat engineer training for the British Army using a blend of student-led learning on tablet PCs, immersive scenario-based practical tasks plus VR and AR in and out of the classroom. Rob has designed the training material and delivered training for UK military remote control vehicle operators and explosive safety training for foreign government agencies. Rob is an experienced multi-media and blended learning content designer and recently completed a CIPD level 5 diploma in learning & development management.

Taff George Senior Learning and Development Consultant

Taff is an approved trainer for APMG project planning & control, PRINCE2®, APM PFQ & PMQ, Lean Six Sigma and Lean IT. He is also a City & Guilds A1 assessor, V1 internal verifier who holds City & Guilds level 4 certificate in education and training and is a qualified change manager, risk manager and facilitation manager.

Taff is an Ex-British Army senior instructor and assessor and since joining ELS in 2010, He has been involved in the design, delivery and assessment of various courses at differing levels. He is also an experienced project manager and has worked on numerous learning & development projects and contracts during his time with ELS, where he has been responsible for the planning, scheduling, control and performance monitoring of the projects.

Brad Lawrence Senior Learning and Development Consultant

Brad is a highly experienced consultant specialising in the fields of security and threat analysis (current and emerging) where he combines his detailed approach to research and analysis to provide organisations in both the public and private sector with solutions relating to their needs.

Brad joined ELS after a full and successful career in the British Army. He now works in both specialist weapons, ordnance, munitions and explosives (WOME) training in the police and aerospace & defence sectors and is ELS’ lead trainer for the management of risk, and more recently limitation of contract liability.

Brad’s role in ELS includes consultancy, support to research projects, training needs analysis and the design and delivery of training. His current projects have him in direct support to international, police and MOD WOME and specialist training, including the introduction of the MOD’s new explosive ordnance disposal (EOD) remotely operated vehicle (ROV).

Nicole Symes Frazer Senior Learning and Development Consultant

Nicole is an engaging and motivational manager and trainer who is passionate about inspiring teams and individuals to reach their full potential. She is a conscientious and adaptable professional with wide ranging experience across public sector, commercial and charitable sectors including hospitality, retail and education. Particular strengths include;

• Staff Training
• Collaborative Leadership
• Organisational development
• Relationship Building
• Sales
• Project Management
• Stakeholder Engagement
• Public speaking
• Problem Resolution

Andrew Windram Senior Learning and Development Consultant

Andrew is an ex-military officer who has extensive experience in training needs analysis and training design and development. As a training requirements manager, Andrew conducted training needs analysis for multiple key departments and led the derivation of training solutions. Undertaking a high profile role, Andrew enabled the awarding of Security Industry Authority accreditation to UK military personnel supporting the London Olympic Games.

As head of department for the development and exploitation of Technology Enhanced Learning across the MOD, Andrew managed a major project to develop and introduce a new eLearning platform across Defence, meeting reduced timelines within a tight financial framework. Additionally he identified the need for and managed the development and delivery of role specific training solutions.

Alison Thorp Learning and Development Consultant

Alison is a former Defence Centre of Training Support (DCTS) trainer, qualified and experienced in teaching and applying all aspects of DSAT. She has completed end-to-end review of existing training for many different clients including the MOD DCTS, Capita and Lantec (an IT company). Her work included leading and presenting the gap analysis, creating the training environment and options analysis and mapping exercises to identify the client’s requirements and future-proof training provision.

Whilst at DCTS Alison mentored 200+ students through National Vocational Qualifications (NVQ) in coaching & mentoring, achieving 100% pass rate. She also improved evaluation scores and learning outcomes after making positive changes based on student feedback.

She is a valued asset to ELS as a learning and development consultant.

Nella Waters Training and Development Consultant

As an ex training manager for the UK military, Nella is very knowledgeable with excellent interpersonal skills and a strong talent in designing, conducting and implementing training and educational programmes across a defence environment supported by a level 4 CET and level 3 AVRA. She has recently led a small team to train, assess and mentor over 1000 adult learners a year.

She also consulted with external adult training establishments and qualifications, standards and development teams to facilitate the review of lesson plan structures, expectations and marking criteria across defence trainer training. Nella has coached and mentored students who have not demonstrated full understanding of the course and required them to be explained in relatable manner and those that needed guidance on training methods and aids to increase student centric learning within lessons.

Nella has joined ELS to be part of and subsequently develop our training management capability.

Nick Woodland Learning and Development Consultant

Nick is an experienced leadership and management mentor working with apprentices in the public and private sector. He is a qualified information management consultant and trainer. With extensive DSAT knowledge of course design, he was the ELS lead for design and development of an online information management tool for QinetiQ. Nick is the lead ELS commercial trainer for pre procurement and contract management. Nick has a broad range of work experience gained from 24 years in the Military as a qualified instructor.

Nick is a keen cyclist who also coaches at the local rugby and football clubs.

Steve Hartley Technical Director Middle East

Steve is a highly experienced learning & development consultant. He has worked with companies and organisations across four continents and in all areas of the ADDIE cycle.

His experience ranges from leadership and management development through the use of outdoor education through setting up technical training schools to mandatory training in the nuclear industry. Steve has also worked in the land, maritime, space, automotive and air domains. He is an experienced project manager and has spent the last two years rescuing or stabilising L&D and eLearning projects ranging in value from several thousand to several million pounds.

Keith Lord Team Leader Project Management Office

An experienced project manager, trainer and project management consultant, Keith has a broad range of work experience gained from 27 years in the retail industry and from 22 concurrent years in programme & project management, risk, support and training fields. He is an accredited CIPD, APM, APMG and PeopleCert trainer.

Keith has managed many large-scale projects, including delivery of several out of town retail parks/units into the portfolios of high street retailers. Keith has used many methodologies including PRINCE2® & Agile to deliver the projects that he managed.

Keith can train and advise individuals or organisations on the following areas of business & skills:

• Programme management
• Project management
• Project planning & control
• Business cases
• Methodologies for running projects
• Risk management
• Stakeholder engagement
• Communication
• Training delivery

Caz Walton Team Leader Qualifications Development

Caz is a driven and positive people manager with more than 20 years of experience in the education management, training, learning & development and apprenticeship sector. She has over 20 years of experience working with, assessing and quality assuring against, National Occupational Standards (NOS) and Government programmes.

Caz also has 10 years of experience training, mentoring and assessing trainer assessors and internal verifiers, and working for an awarding organisation, designing training and qualifications.

Caz is a specialist in the management of government funded, commercially funded training & education programmes and professional development programmes, with a real passion for helping, developing and building capabilities within people, teams and organisations.

Caz is a qualified APMG Prince 2 project manager, APMG facilitator, trainer assessor, quality assurer, teacher (Cert.Ed Level 5) and functional skills trainer.

Caz is currently supporting a national education initiative in the UAE, leading her teams of qualification developers in the UK and in the UAE.

Jim Garvey Security Controller and Resource Manager

Jim is the ELS security controller and resource manager. His role is to coordinate the associate consultants and ensure that we always have the right people available for the projects and training that we deliver.

Because some of the more discreet projects we are assigned, ELS are to ensure that the required security processes and confidentiality, integrity and availability of official and personal information is secured. Jim is also responsible for ensuring that our ELS industry security controls are implemented and followed by all staff.

Jim’s previous career experience includes 23 years in the British Army (culminating as a Warrant Officer Class II), and 14 years’ commercial experience in a technical services consultancy prior to joining ELS.

Sharon Macey Resource and Security Administrator

Sharon provides administration support for the security functions of ELS.

Trish Hedges Office Manager

Trish has been with ELS since 2012, and wears many hats overseeing all the administrative functions in the office. She directly handles all financial matters such as client billing, accounts payable, payroll/HR and banking. Trish also assists with sales, IT Issues, purchasing, contract negotiation and is the main link with the examination institutes.

Belinda Kuar Sales Executive

Belinda’s aim and goal is to be successful in anything I do, I am willing to learn and take on any new ventures that come my way.

I have 20 years of technology experience right from telesales to global account director. Belinda took a sabbatical break and then two years ago started to work for HMPPS Huntercombe prison which she found found really different and challenging! She recently completed two courses on ‘behaviours that challenge’ and ‘understanding health and social care.’

Belinda grabbed the opportunity to work at ELS in 2019 to become a driven and productive business development executive.

Jane Cilia Bid Writer

Jane Cilia is our bid writer. Prior to joining ELS in October 2018 Jane worked for two local authorities in workforce development roles and Oxford Brookes University where she was head of CPD for the Health & Social Care Faculty. Jane’s job as the ELS bid writer is to make sure we find the right opportunities and respond to them within the specified time limits. This usually involves bringing together a bid team to write a persuasive pitch to the buyers or commissioners. Jane sits on the ELS environmental group which works to reduce our carbon footprint and minimise our use of plastics.

Out of work Jane likes wild swimming, camping and walking.

Gemma McIntosh Business Development Manager

Gemma is the business development manager who looks after all aspects of the accredited courses as well as sales.

Catt Pullen Human Resources Administrator

Catt joined the team in 2019 and is an enthusiastic team player with a varied background in admin, payroll and human resources. Currently working towards her CIPD level 5, Catt is driven and dedicated to developing the HR function at ELS.

Becki Mainwaring Project Support Officer

Becki Mainwaring has been with the company since mid-2016 and has been responsible for the management of all online components of training such as virtual learning environments (VLE) and FORMIC, our evaluation software. Becki is PRINCE2® qualified and has obtained a Lean Six Sigma Orange Belt as part of her continued professional development within ELS. She was also exposed to the delivery of training as part of her personal development and provided full administrative support on multiple contracts.

Recently Becki has been promoted to project support officer, providing vital assistance to project managers which involves the logging, managing and analysing of information on the progress of projects, using Excel and other bespoke databases. She provides full administrative and resource support to the ELS team whenever required, as well as ensuring that our projects are planned and delivered within client specification.

With a wealth of experience in customer service, allied to her motivated and conscientious approach, she successfully undertakes whatever comes her way to ensure that everything runs smoothly.

Chris Quail Graduate Project Research Assistant

Chris is a graduate from the University of Exeter with a BSc in Mathematics. As a project research assistant he supports projects by gathering and preparing information to be used in reports and presentations.

Sonia Da Silva Project Support Assistant

Sonia Da Silva is the project support assistants at ELS. Since graduating in communication design & audio visual in 2009 Sonia has provided extensive project support including supporting delegates for courses, organising conferences, managing high profile meetings and setting up webinars for NHS England. Trained and experienced in using Moodle (the ELS virtual learning environments (VLE) which holds all course material) and FORMIC, our evaluation software, Sonia provides dedicated, professional and client focussed project and administration support to ELS.

Tom Dormer-Woolley Content Developer

An ex Authorised Firearms Officer with the Civil Nuclear Constabulary, Tom jumped into the world of learning & development four years ago and has since gained a TAP diploma focusing on learning needs analysis, creating visual impact, consultancy skills and design & evaluation. Tom has spent the majority of his time focusing on eLearning and has a passion for gamification and immersive scenario based learning. His role as our content creator will see him bring our online learning to the forefront of the business, using his expertise in Adobe Photoshop, Premiere Pro, After Effects and Captivate.

Sarah Cassedy Quality Compliance and Marketing

Sarah provides quality compliance and assurance across every aspect of ELS including training packages and learning courses, as well as maintaining a pleasing visual presence. She is responsible for making sure courseware and all other internal/external documentation adheres to style guides and is grammatically and syntactically correct.

Sarah’s background is primarily graphic design having worked in the industry for over 25 years, from running her own design company in Australia, to freelance back in the UK and then many years in the family design business. She now brings her design experience to ELS implementing it across a wide range of media with the help of Adobe Creative Suite.

As an avid SCUBA diver and all-round outdoor person, Sarah is an active part of the ELS environmental group which works to reduce our carbon footprint and minimise our use of plastics.