Online Courses – Business Skills

Alcohol Premises Licence Holder

This course is intended to provide you with the knowledge you need to complete the test to become a personal licence holder…

Anti-Harassment and Bullying

h

This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to…

Anti-Bribery and Corruption

h

This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of this..

Anti-Money Launderings

h

This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up…

Conflict Resolution in the Workplace

Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts…

Customer Service

h

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into…

Developing Good Employee Relations

This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in…

Developing Teamwork

h

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group…

Disciplinary Procedure

h

This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures…

Drugs and Alcohol Awarness

h

This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse…

Effective Delegation

h

This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into…

Equality, Diversity and Discrimination

In this course we’re going to be discussing two topics, ‘equality’ and diversity’ and how they relate to one another. Understanding this will…

Facebook for Business

h

Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience…

Introducing GDPR

h

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including…

Introduction to Emotional Intelligence

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will…

Leadership Skills

h

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without…

Licensed Premises Staff Training

This course is aimed at anyone that works on licensed premises and gives them an overview of key topics relating to UK licencing law…

LinkedIn for Business

h

LinkedIn is a very valuable tool to find the key decision makers within certain companies. It’s used for finding the best point of contact…

Managing Meetings

h

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It…

Objective Setting

h

This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why…

Presentation Skills

h

Giving a successful presentation can be one of the hardest parts of many people’s jobs. This course covers the common mistakes people…

Project Management

h

This course covers the basic principles of project management and covers some of the tools and techniques you can employ to…

Sales Skills

h

The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical…

Search Engine Optimisation for Business

This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site. Here we’ll explore…

Sexual Harassment in the Workplace

This course will start by defining sexual harassment and explaining how protection comes from both employment law and…

Social Media for Business

h

All about how to get the best out of social media in a business. Looking at business strategy, business development and the…

Stress Management

h

Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness…

The Principles of Performance Management

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual..

Time Management

h

More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them…

Twitter for Business

h

Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans…