Video Courses – Business Skills « Go back to Previous Page Health and Safety Business Skills Health and Social Care Building Industry Business Care Homes Education Hospitality A - Z Alcohol Premises Licence Holder This course is intended to provide you with the knowledge you need to complete the test to become a personal licence holder… Find Out More Anti-Harassment and Bullying h This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to… Find Out More Anti-Bribery and Corruption h This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of… Find Out More Anti-Money Launderings h This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up… Find Out More Conflict Resolution in the Workplace Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts… Find Out More Customer Service h This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into… Find Out More Cyber Security h Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance… Find Out More Developing Good Employee Relations This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in… Find Out More Developing Teamwork h This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group… Find Out More Disciplinary Procedure h This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures… Find Out More Drugs and Alcohol Awarness h This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse… Find Out More Effective Delegation h This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into… Find Out More Equality, Diversity and Discrimination In this course we’re going to be discussing two topics, ‘equality’ and diversity’ and how they relate to one another. Understanding… Find Out More Facebook for Business h Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target… Find Out More Introducing GDPR h This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including… Find Out More Introduction to Emotional Intelligence This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It… Find Out More Leadership Skills h A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without… Find Out More Licensed Premises Staff Training This course is aimed at anyone that works on licensed premises and gives them an overview of key topics relating to UK licencing law… Find Out More LinkedIn for Business h LinkedIn is a very valuable tool to find the key decision makers within certain companies. It’s used for finding the best point of contact… Find Out More Managing Meetings h The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It… Find Out More Objective Setting h This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why… Find Out More Presentation Skills h Giving a successful presentation can be one of the hardest parts of many people’s jobs. This course covers the common mistakes people… Find Out More Project Management h This course covers the basic principles of project management and covers some of the tools and techniques you can employ to… Find Out More Sales Skills h The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a… Find Out More Search Engine Optimisation for Business This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site. Here we’ll explore… Find Out More Sexual Harassment in the Workplace This course will start by defining sexual harassment and explaining how protection comes from both employment law and… Find Out More Social Media for Business h All about how to get the best out of social media in a business. Looking at business strategy, business development and the… Find Out More Stress Management h Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness… Find Out More The Principles of Performance Management In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual.. Find Out More Time Management h More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them… Find Out More Twitter for Business h Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans… Find Out More