Specialist Function – Flight Operations

Flight operations ground operatives provide flight crew and air traffic controllers with the information required to facilitate the smooth flow of air traffic safely and expeditiously. This can take place in both an air traffic control tower and an operations room. They can also be employed in other remote areas such as the London Area and Terminal Control Centre at Swanwick in Hampshire.

Knowledge and Understanding

Skills

Support Aviation Operations

The responsibilities of a team member when collecting and collating information relating to aviation operations, what should be disseminated to whom and how to respond to urgent incidents.

Collect and collate relevant aviation information required by own role and communicate it in accordance with standard operating procedures, responding to urgent incidents.

Operate Aviation Specialist equipment

A team member’s responsibility for checking specialised equipment prior to use, its safe operation and leaving it in the allocated area, in acceptable condition on completion of use.

Conduct daily inspections prior to using the specialist equipment in accordance with own role, operate it in accordance with standard operating procedures and ensure it is left in a safe, secure manner in its allocated area.

Ensuring a hazard free airside environment

How the team identifies and reduces the risks and hazards relating to the operation of aircraft and vehicles airside, including the procedures and processes used when responding to an airside emergency.

Work as part of a team to identify and reduce risks and hazards relating to the operation of aircraft and vehicles airside and when implementing processes and procedures when responding to an airside emergency.

Operate aviation IT equipment

Aviation Information Technology (IT) equipment and software, including associated security protocols.

Use IT equipment effectively in an aviation environment, ensuring adherence to security and organisational regulations and requirements.