Team Leader/Supervisor Level 3 – Before 25th June 2020

A Team Leader/Supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
Roles/Occupations may include: Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.

The end-point assessment takes place at the end of the apprentice’s learning and development after a minimum of twelve months ‘on-programme’ training and development, equating to a minimum of 20% of the apprenticeship as ‘off job’ training. The end-point assessment should only commence once the employer is confident that the apprentice has developed all the knowledge, skills and behaviours defined in the apprenticeship standard. It ensures that all successful apprentices have achieved the industry set professional standard for a Team Leader Supervisor. 

Once the employer is satisfied, the end-point assessment can be arranged with an ELS.