Team Leader / Supervisor
The Team Leader / Supervisor Apprenticeship is for someone who can take responsibility for managing a team or discrete project. They can support, manage and develop team members, manage projects, plan and monitor workloads and resources. They can take responsibility for delivering operational plans, resolving problems, and building relationships.
It is applicable to professional team leaders, first line managers and supervisors from all sectors – the private, public and third sector – and all sizes of organisation. It will typically take up to 18 months to complete, although the exact duration will be dependent on the previous experience of the individual.
This apprenticeship has been designed to provide access to development opportunities for as wide range of individual as possible. This includes individuals who are at the start of their career in leadership and management and who wish to take their first steps into professional management. It is also appropriate for those already in management roles who may already have developed practical experience but who wish to develop their theoretical understanding of management skills. On completion, apprentices may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression.
The assessment approach is critical, being robust, challenging and testing, and will ensure that apprentices meet the skills, knowledge and behaviour outcomes as defined in the Standard, whichever Training Provider is delivering the Apprenticeship, and whichever Independent Assessment Organisation undertakes the End Point Assessment.
What does EPA involve for Team Leader / Supervisor
The end point assessment, or EPA, for the Team Leader / Supervisor standard has four elements. These are:
EPA 1: Knowledge Test
The knowledge requirements within the Standard will be tested using a structured series of questions to assess the apprentice’s knowledge to ensure all aspects are given coverage. It should be set at a level which would be expected to be achieved through a Level 3 Diploma (or equivalent) or from training of an equivalent standard, quality and scope.
A series of different scenarios and situations will be used, with a series of questions requiring response which will demonstrate the apprentices knowledge of that particular topic. The knowledge test may be delivered online or be paper-based , and is likely to be multiple choice. The assessment organisation will set out the test specifications including the number of questions to be included, time allowed, and conditions for invigilation, to ensure consistency and quality.
EPA 2: Structured Competency Based Interview
Knowledge requirments and their application will be tested using a structured series of questions to assess the apprentice’s knowledge to ensure all aspects are given coverage.
the interview can be conducted using a range of media (telephone interview, live media, online or written), whichever is the most appropriate for the apprentice.
EPA 3: Assessment of portfolio of evidence
A portfolio of evidence will be reviews ans assessed by the independent assessor, who makes a judgement on the qulaity of the work. It will comprise a collection of evidence (preferably in an online portfolio with written, audio and video evidence) which might include:
The evidence contained in the portfolio will comprise of complete and/or discrete pieces of work that cover the totality of the Team Leader/Supervisor Apprenticeship Standard. This will be a range of materials and documents generated over the period f the apprenticeship and which provide evidence of the apprentices’ ability to apply and demonstrate team leading and management concepts.
The portfolio will be produced by the apprentice having first learned and applied the relevant skills/competencies and behaviours. It will demonstrate their best work, enabling them to demonstrate how they applied their knowledge and understanding in a real work environment to achieve real work objectives.
The portfolio will also show how the apprentice has demonstrated the behaviours, especially around contact with others, team work and areas where they have exceeded the requirements of the roles. this can be in the form of manager’s report, emails, customer comments, peer review etc.
The employer and the training provider will assist the apprentice to develop their portfolio to ensure that is is complete and that it covers the totality of the Standard. The use of video and audio evidence is encouraged to provide “real time” demonstrations and application.
The standard should be used as setting the board parameters for this portfolio and scoring criteria will be developed through the employer group.
EPA 4: Professional Discussion relating to CPD activity
The apprentice will provide evidence of any additional learning/CPD undertaken during the apprenticeship, which will include:
The Independent Assessor will undertake a professional discussion with the apprentice to identify the objective of the activity, and reflect on the outcome and how learning gained was applied.
Apprentices will be provided with:
- A Consultative Project Proposal document
- A Consultative Project Template
Your assessor will review your project proposal and give approval or feedback within 7 days. After approval, you have up to 3 months to complete your project and write it up. You Professional Discussion will take place around 7 days after this. You will then receive your results within 2 weeks.
What does EPA cost for HR Consultant/Partner
Our EPA for the HR Consultant/Partner apprenticeship standards is £900.
If a re-sit is needed, this is charged at £300 for either the Consultative Project or Professional Discussion.
If a re-take is needed, this is charged at the full fee of £900.